Privacy Policy - Website Use
Last updated: 25th July 2023
Skye Swaney and Ready Set Grow value your privacy and are committed to protecting your personal information. This privacy statement explains how we collect, use, disclose, and safeguard your data when you visit our website or engage with our services. By using our website, you consent to the practices described in this statement.
Information We Collect:
When you visit our website or interact with us, we may collect the following types of information:
Personal Information: We may collect your name, email address, phone number, and other contact details if you provide them voluntarily when subscribing to our newsletter, filling out a contact form, or scheduling an appointment.
Website Usage Information: We may collect non-personal information, such as your IP address, browser type, device information, and other analytics data, to analyse website traffic and improve our services.
How We Use Your Information:
We use the information we collect for the following purposes:
Providing Services: If you engage our dietitian services, we will use your personal information to assess your health and dietary needs, create personalised meal plans, and monitor your progress.
Communication: We may use your contact details to respond to your inquiries, provide customer support, and send you relevant health and nutrition information, with your consent.
Marketing: With your explicit consent, we may use your email address to send you promotional materials, newsletters, or updates about our services.
Improving Our Website: We use website usage information to analyse user behaviour, optimise website content, and enhance user experience.
Data Sharing and Disclosure:
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers: We may engage reputable third-party service providers to assist us in operating the website or delivering our services, and they will be subject to strict confidentiality agreements.
Legal Compliance: We may disclose your information if required by law or if we believe that such action is necessary to comply with a legal obligation, protect our rights, or the safety of others.
Data Security:
We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. Our website is secured using SSL encryption, and we implement industry-standard security measures to safeguard your data.
Your Rights:
You have the following rights regarding your personal information:
Access: You can request access to the personal information we hold about you.
Correction: If you believe that any of your personal information is incorrect or incomplete, you can request to have it corrected.
Erasure: You can request the deletion of your personal information, and we will comply unless there is a valid legal reason for us to retain it.
Objection: You have the right to object to the processing of your personal information in certain circumstances.
Withdraw Consent: If you provided us with consent for specific processing activities, you have the right to withdraw your consent at any time.
Children's Privacy:
We do not knowingly collect personal information from individuals under the age of 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take appropriate steps to remove such data from our records.
Third-Party Links:
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to this Privacy Statement:
We may update this privacy statement from time to time to reflect changes in our practices or for legal reasons. Any modifications will be posted on our website, and the "last updated" date at the beginning of the statement will be revised. We encourage you to review this statement regularly to stay informed about how we collect, use, and protect your information.
Contact Us:
If you have any questions, concerns, or requests related to this privacy statement or the use of your personal information, please contact us:
Skye Swaney
Email: skye@shiftnutrition.com.au
Ph: 0411898934
Address: 165 Condamine St, Balgowlah, NSW 2093
Privacy Policy - Dietetic Services
Last updated: 25th July 2023
Thank you for choosing our dietitian services. We are committed to protecting your privacy and complying with the Australian Privacy Principles (APPs) outlined in the Privacy Act 1988 (Cth). This privacy policy explains how we collect, use, and protect your personal information in compliance with Australian privacy laws. By using our dietitian services, you consent to the practices described in this policy.
1. Information We Collect:
We may collect the following types of personal information when you use our dietitian services:
a. Personal Information:
Name, date of birth, and contact details (email address, phone number, address)
Medical history, dietary preferences, and relevant health information
Billing and payment information
b. Sensitive Information:
Information about your health and medical conditions, which is considered sensitive under the Privacy Act
c. Non-Personal Information:
Anonymous usage data and analytics about your interactions with our services
2. How We Use Your Information:
We use your information for the following purposes:
a. Providing Dietitian Services:
Assessing your health and dietary needs
Creating personalized meal plans and nutritional recommendations
Monitoring your progress and adjusting your plan as necessary
b. Communication:
Sending appointment reminders and scheduling updates
Responding to your inquiries and providing customer support
Sending relevant health and nutrition information that may interest you (with your consent)
c. Billing and Payment:
Processing payments for the services provided
d. Improving Our Services:
Analyzing anonymous usage data to enhance our offerings and user experience
3. Data Security:
We take reasonable steps to ensure the security of your information to prevent unauthorized access, disclosure, or misuse. Your personal information is stored securely and may include encryption, access controls, and other security measures to protect it.
4. Data Retention:
We retain your personal information only for as long as necessary to provide the services to you and as required by law. Once your information is no longer required, we will securely delete or de-identify it.
5. Sharing Your Information:
We do not disclose your personal information to third parties for marketing purposes. However, we may share your information with the following entities for the purposes mentioned in this policy:
a. Service Providers: We may engage reputable third-party service providers to assist us in delivering our services (e.g., software platforms, payment processors), and they will be subject to strict confidentiality agreements.
b. Health Professionals: With your consent, we may share relevant health information with other healthcare professionals involved in your care.
c. Legal Compliance: We may share your information when required by law, or if we believe that disclosure is necessary to protect our rights, your safety, or the safety of others.
6. Your Rights:
You have the following rights concerning your personal information under the Privacy Act:
a. Access: You can request access to the personal information we hold about you.
b. Correction: If you believe that any of your personal information is incorrect or incomplete, you can request to have it corrected.
c. Erasure: You can request the deletion of your personal information, and we will comply unless there is a valid legal reason for us to retain it.
d. Objection: You have the right to object to the processing of your personal information in certain circumstances.
e. Withdraw Consent: If you provided us with consent for specific processing activities, you have the right to withdraw your consent at any time.
7. Children's Privacy:
If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take appropriate steps to remove such data from our records.
8. Changes to this Privacy Policy:
We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. Any modifications will be posted on our website, and the "last updated" date at the beginning of the policy will be revised. We encourage you to review this policy regularly to stay informed about how we collect, use, and protect your information.
9. Contact Us:
If you have any questions, concerns, or requests related to this privacy policy or the use of your personal information, please contact us:
Skye Swaney
Email: skye@shiftnutrition.com.au
Ph: 0411898934
Address: 165 Condamine St, Balgowlah, NSW 2093