Privacy Policy – Website Use

Last updated: 11th November 2025

Ready Set Grow Nutrition, founded by Accredited Practising Dietitian Skye Swaney, values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you visit our website or engage with our services. By using our website, you agree to the practices outlined below.

1. Information We Collect

When you visit our website or interact with us, we may collect the following information:

a. Personal Information:
Details you voluntarily provide, such as your name, email address, phone number, and any other contact details submitted through forms, newsletter sign-ups, or appointment bookings.

b. Website Usage Information:
Non-personal data such as your IP address, browser type, device information, and website analytics (e.g., via cookies or Google Analytics) to help us improve our website performance and user experience.

2. How We Use Your Information

We may use the information collected for the following purposes:

• To provide services: If you engage our dietetic services, your personal information may be used to assess your needs, develop personalised nutrition plans, and monitor your progress.

• To communicate: To respond to your enquiries, send appointment information, or share relevant updates about nutrition and wellbeing (only with your consent).

• For marketing: With your explicit consent, we may send newsletters, promotions, or updates about our services. You can unsubscribe at any time.

• To improve our website: To analyse traffic, enhance usability, and tailor content to better meet your needs.

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. However, we may share limited data in the following circumstances:

• Service providers: Trusted third-party providers (e.g., hosting services, analytics, or email platforms) who help us operate our business. These providers are bound by confidentiality and data protection obligations.

• Legal compliance: If required by law, or to protect our rights, safety, or the safety of others.

4. Data Security

We take reasonable and industry-standard measures to protect your personal information against unauthorised access, misuse, or loss. Our website uses SSL encryption, and we employ secure digital systems to safeguard your data.

5. Your Rights

You have the right to:

• Access the personal information we hold about you.

• Request correction of inaccurate or incomplete information.

• Request deletion of your information, unless legal obligations require us to retain it.

• Withdraw consent for marketing communications at any time.

• Object to processing in certain circumstances as outlined under the Privacy Act 1988 (Cth).

To exercise these rights, please contact us using the details below.

6. Children’s Privacy

We do not knowingly collect personal information from individuals under 18 years of age. If you believe your child has provided us with personal data, please contact us so we can take appropriate action.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for their content or privacy practices. We recommend reviewing the privacy policy of any site you visit.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our operations or legal requirements. The updated version will be posted on our website with a revised “Last updated” date.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your information, please contact:

Skye Swaney
Accredited Practising Dietitian
📧 Email: [email protected]
📞 Phone: 0411 898 934
🏠 Address: 102 Bantry Bay Road, Frenchs Forest, NSW 2086

Privacy Policy – Dietetic Services

Last updated: 11th November 2025

Thank you for choosing Ready Set Grow Nutrition. We are committed to protecting your privacy and complying with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This policy outlines how we collect, use, and protect your personal information when you engage our dietitian services.

1. Information We Collect

When you use our dietetic services, we may collect:

a. Personal Information:
Name, date of birth, contact details, billing information, and relevant medical or lifestyle information.

b. Sensitive Information:
Health and medical details necessary for providing safe and effective dietetic care. This information is handled with the highest confidentiality and in accordance with the Privacy Act.

c. Non-Personal Information:
Anonymous data such as appointment frequency, feedback, or usage patterns to improve our services.

2. How We Use Your Information

We use your personal information to:

• Provide professional nutrition and dietetic care, including assessment, planning, and monitoring.

• Communicate appointment reminders, follow-ups, or health-related updates.

• Process payments and manage billing.

• Improve our services and maintain professional records as required by law.

We will only use your information for other purposes (e.g., research, marketing) with your explicit consent.

3. Data Security

Your personal and health information is stored securely, either digitally (password-protected and encrypted) or in locked physical files. We take all reasonable steps to prevent unauthorised access, disclosure, or misuse.

4. Data Retention

We retain your information as required by law and professional regulations (usually for a minimum of seven years). After this period, information is securely destroyed or de-identified.

5. Sharing Your Information

We will only share your personal information when necessary and with your consent, except where required by law. Examples include:

• Other healthcare providers involved in your care (with consent).

• Third-party service providers assisting in record management or payment processing, under strict confidentiality agreements.

• Legal obligations if disclosure is required by law or to prevent serious harm.

6. Your Rights

You may:

• Access your records and request copies.

• Request correction or update of your information.

• Request deletion where legally permissible.

• Withdraw consent for certain uses of your information.

All requests can be made in writing to the contact details below.

7. Children’s Privacy

Parental or guardian consent is required for clients under 18 years of age. We only collect information necessary to provide safe and effective nutrition care.

8. Changes to This Policy

This policy may be updated periodically to reflect practice, legal, or regulatory changes. Any updates will be available on our website.

9. Contact Us

For any privacy-related questions, concerns, or requests, please contact:

Skye Swaney
Accredited Practising Dietitian – Ready Set Grow Nutrition
📧 Email: [email protected]
📞 Phone: 0411 898 934
🏠 Address: 102 Bantry Bay Road, Frenchs Forest, NSW 2086